Guest Policy

Guest Policy

At LomaRoomz, we aim to provide a safe, comfortable, and smooth stay experience for all guests. This Guest Policy outlines the general guidelines that guests are expected to follow when booking and staying at properties listed on the LomaRoomz platform.

By making a reservation through LomaRoomz, guests agree to comply with the policies mentioned below.

Valid Identification

Guests are required to present a valid government-issued photo ID during check-in at the hotel.

Accepted identification documents may include:

• Passport
• Driving License
• Aadhaar Card
• Voter ID

The hotel may refuse check-in if valid identification is not provided.

Check-In and Check-Out

Check-in and check-out times may vary depending on the hotel. Guests are advised to review the hotel's check-in and check-out policy before confirming their booking.

Typical guidelines include:

• Standard check-in time: Afternoon
• Standard check-out time: Morning

Early check-in or late check-out is subject to hotel availability and approval.

Guest Conduct

Guests are expected to behave respectfully and follow the rules of the property.

Guests should:

• Respect hotel property and facilities
• Avoid disturbing other guests
• Follow hotel rules and regulations

Hotels reserve the right to take necessary action if guests engage in inappropriate or disruptive behavior.

Occupancy Limits

Each room has a maximum occupancy limit defined by the hotel. Guests must ensure that the number of occupants does not exceed the allowed limit.

Additional guests may require approval from the hotel and may incur additional charges.

Damage to Property

Guests are responsible for maintaining the hotel property during their stay. Any damage caused to hotel property may result in charges applied by the hotel.

Hotel-Specific Policies

Individual hotels may have additional rules regarding:

• Local guest policies
• Visitor policies
• Smoking rules
• Pet policies

Guests are encouraged to review the hotel’s specific policies before booking.

Safety and Security

For the safety of all guests and staff, hotels may implement security measures such as identity verification and surveillance in public areas.

Guests are expected to cooperate with hotel staff for security procedures.

Policy Updates

LomaRoomz reserves the right to update this Guest Policy when necessary. Updated policies will be published on this page.

Guests are encouraged to review this page periodically.

Contact Support

If you have questions regarding guest policies or booking rules, please contact our support team.

Email: info@loma.co.in

Phone: +91 9790993245

Address:
Opp. Jnanakshi Vidyanikethan
Rajarajeshwari Nagar
Bengaluru – 560098
Karnataka, India